Wise freezes and fund holds
22 public merchant reports of Wise freezes, holds and closures, median stated hold 18 days, $153k in stated USD holds. Each entry links to the merchant's original public post. Figures count only where the merchant stated them.
22freezes tracked at Wise
$153kUSD held, where stated (3 reports)
18 daysmedian stated hold (4 reports)
Freelancemost affected industry, where stated
Industries affected
Freelance3
Services/Agency2
Ecommerce1
Reasons Wise gave
Grouped from the reason each merchant reported.
No reason given7
Verification / documents4
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All 22 Wise reports
WisePublic report2026-10-14 · United States and PolandA business account holder says Wise closed accounts for a US LLC and a Polish sole proprietorship, leaving balances of about $22k and 3.4k PLN unpaid 27 days later. Wise said checks were ongoing and gave no refund timeline.
Business typeLLC and sole proprietorship
Amount held$22k; about 3.4k PLN
Hold length27 days
Stated reasonWise said it could not share the specific reason for closing the accounts.
OutcomeUnresolved at the time of the post; refunds had not been paid.
Original public post (Hacker News) ↗
WisePublic report2026-10-12A business owner says Wise closed three business accounts without any explanation, taking away the funds and disrupting operations, expenses and team payments.
Business typeNot stated
Amount heldNot stated
Hold lengthNot stated
Stated reasonNone given
OutcomeAccounts closed and funds withheld; unresolved at time of post
Original public post (Reddit) ↗
WisePublic report2026-10-07A business account holder says Wise suddenly closed their account shortly after they left funds in it following a final invoice. They note they hold a US LLC as a foreigner and say no reason was provided.
Business typeUS LLC owner
Amount heldNot stated
Hold lengthNot stated
Stated reasonNone given
OutcomeAccount closed
Original public post (Reddit) ↗
WisePublic reportEcommerce2026-09-30 · GermanyA small German e-commerce business says Wise restricted and closed its business account without explanation, blocking incoming and outgoing payments and card use. The poster says support gave no reason, no contact person and only a wait of up to 30 days.
Business typeSmall e-commerce business
Amount heldNot stated
Hold lengthup to 30 days
Stated reasonNone given
OutcomeUnresolved at time of post
Original public post (Reddit) ↗
WisePublic report2026-09-15A company owner says Wise closed a newly opened business account after funds were transferred into it. The refund, including the account-opening fee, was still outstanding.
Business typeCompany
Amount heldNot stated
Hold lengthNot stated
Stated reasonWise said business onboarding in the poster’s location was paused and did not disclose the exact closure reason
OutcomeAccount closed; refund had not been received
Original public post (Reddit) ↗
WisePublic report2026-08-18 · UKA UK business owner reports that a Wise Business account has been unusable for nearly four weeks, with payments, transfers, direct debits and card ordering all failing. Wise admitted in writing that a bug in its own system was blocking transactions, and even the return of funds to an external bank account could not be processed.
Business typeNot stated
Amount heldNot stated
Hold lengthnearly 4 weeks
Stated reasonBug in Wise's own system blocking transactions
OutcomeUnresolved at time of post; formal complaint acknowledged but no fix or ETA
Original public post (Reddit) ↗
WisePublic report2026-08-02A business operator says their account was closed after they provided information about the business and source of funds, and the balance was held during compliance checks. They later reported receiving a refund.
Business typeBusiness
Amount heldUSD $40k
Hold lengthAlmost 25 days
Stated reasonDue diligence and compliance checks before releasing the funds.
OutcomeThe funds were refunded.
Original public post (Reddit) ↗
WisePublic reportOther2026-07-25 · United States and Hong KongAn international goods trader says the provider restricted a personal account and closed two business accounts, leaving 7.2k EUR inaccessible. The provider cited difficulty verifying income despite submitted business and banking records.
Business typeInternational goods trading and export businesses
Amount held7.2k EUR
Hold lengthNot stated
Stated reasonThe provider said it could not verify the source of income.
OutcomeBusiness accounts were closed and funds remained inaccessible; a separate USD 20,000 payment was eventually returned, while a USD 25 fee was not.
Original public post (Reddit) ↗
WisePublic report2026-06-20 · UKAn EU-resident owner of a UK limited company says the provider froze funds and closed accounts without notice or explanation. They are looking for a traditional business banking alternative.
Business typeUK limited-company business
Amount heldNot stated
Hold lengthNot stated
Stated reasonNone given
OutcomeSeeking a replacement business account
Original public post (Reddit) ↗
WisePublic reportServices/Agency2026-06-17An agency owner says Wise froze the account pending proof of income and left the funds inaccessible for over a week. The review was still unresolved at the time of the post.
Business typeAgency
Amount held70k
Hold lengthOver a week
Stated reasonProof of income requested
OutcomeAccount remained frozen while the review was pending
Original public post (Reddit) ↗
WisePublic report2026-06-12A long-time customer says funds in their Wise Business account have been inaccessible for more than two weeks after verification was completed, with support citing checks with a banking partner and the case now in the formal complaints process.
Business typeNot stated
Amount heldNot stated
Hold lengthmore than two weeks
Stated reasonAdditional verification and checks with banking partner
OutcomeMoved to formal complaints process; unresolved at time of post
Original public post (Reddit) ↗
WisePublic reportFreelance2026-06-05A self-employed professional says Wise restricted a business account used for regular client income and scheduled its closure. They eventually obtained a working appeal link, but did not state the final account outcome.
Business typeSelf-employed professional
Amount heldNot stated
Hold lengthNot stated
Stated reasonNot stated
OutcomeThe poster eventually submitted an appeal; the account restriction outcome was not stated
Original public post (Reddit) ↗
WisePublic reportFreelance2026-06-01A freelancer says Wise closed the personal account they used to receive freelance income after requesting proof of income. The refund remained pending for more than 1.5 months.
Business typeFreelancer providing development, virtual assistant, and sales services
Amount heldNot stated
Hold lengthMore than 1.5 months
Stated reasonDue diligence check
OutcomeRefund remained pending; Wise repeatedly requested bank details
Original public post (Reddit) ↗
WisePublic report2026-05-27A solo business owner says their Wise account was frozen immediately after they updated their address during a verification request, blocking card payments and outgoing transfers. They report no clear timeline or support response and ask how others escalated the issue.
Business typeSmall solo business
Amount heldNot stated
Hold length9 days
Stated reasonBusiness address verification / proof of address
OutcomeUnresolved at time of post
Original public post (Reddit) ↗
WisePublic report2026-04-29 · USThe owner of a US LLC says their Wise business account was suspended shortly after they started an application for another account, and an appeal was rejected. The funds were returned about 10 days later.
Business typeUS LLC
Amount heldNot stated
Hold length10 days
Stated reasonNone given
OutcomeFunds recovered after about 10 days
Original public post (Reddit) ↗
WisePublic report2026-04-22A digital nomad says their business account was closed and about $68,000 was held during internal checks, disrupting their business. They later received the funds after nearly six months.
Business typeBusiness run by a digital nomad
Amount held$68,000 USD
Hold lengthNearly 5 months; nearly 6 months until funds were received
Stated reasonInternal checks; no specific explanation was provided.
OutcomeFunds were received by the end of May, nearly 6 months after the account was closed.
Original public post (Reddit) ↗
WisePublic reportFreelance2026-03-20A freelancer says Wise restricted and closed their account when a client payout of about $45,000 was due, and Wise initially reported no record of the transfer. Wise later said the transaction was flagged as suspicious and refunded it to the client, who paid the freelancer directly.
Business typeFreelancer
Amount heldabout $45,000
Hold lengthNot stated
Stated reasonTransaction flagged as suspicious by Wise's AML system
OutcomeTransfer refunded to the client, who then paid the poster directly to their bank
Original public post (Reddit) ↗
WisePublic report2025-10-17A small-business operator says Wise closed their account after requesting documents about the source of company funds. They report €50,000 frozen with no stated release date.
Business typeSmall business
Amount held€50,000
Hold lengthNot stated
Stated reasonWise requested verification of the source of company funds; the closure reason was not specified
OutcomeAccount closed and funds remained frozen with no recovery timeline stated
Original public post (Reddit) ↗
WisePublic report2025-08-06 · AustraliaAn Australian business-account holder says the account was closed without notice or explanation and the funds had not yet been refunded.
Business typeNot stated
Amount heldNot stated
Hold lengthNot stated
Stated reasonNone given
OutcomeUnresolved at time of post; refund was delayed.
Original public post (Reddit) ↗
WisePublic report2025-05-14 · AustraliaAn Australian account holder says Wise is refusing access to $60k AUD and questions the risks of using such services for business.
Business typeNot stated
Amount held$60k AUD
Hold lengthNot stated
Stated reasonNot stated
OutcomeAccess still refused at the time of the post
Original public post (Hacker News) ↗
WisePublic reportServices/Agency2025-03-24 · MoroccoA Morocco-based IT services provider says a business account was closed, apparently over its trading address, and funds that had been held were returned.
Business typeIT services provider
Amount heldNot stated
Hold lengthNot stated
Stated reasonTrading address
OutcomeFunds that had been on hold were received.
Original public post (Reddit) ↗
WisePublic report2024-12-30 · FranceA business owner living in France says the account was restricted and scheduled for closure after a proof-of-address request, leaving business and tax funds inaccessible. After persistent follow-up, about one-quarter of the funds had been sent.
Business typeBusiness receiving client payments
Amount heldabout €8k
Hold lengthNot stated
Stated reasonNot stated
OutcomeAbout one-quarter of the funds had been sent; the status of the remainder was not stated.
Original public post (Reddit) ↗
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